At Shobha Shopping, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund process.
Eligibility for Returns
You may return eligible items of receiving your order. To be eligible for a return, items must be unused, in their original condition, and in the original packaging. Some products, such as perishable goods, gift cards, and personalized items, may not be eligible for returns.
Initiation of Returns
To initiate a return, please contact our customer support team with your order number and details of the item(s) you wish to return. We will provide you with instructions on how to return the item(s) and the return shipping address.
Refund Process
Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment
Exchanges
If you would like to exchange an item for a different size, color, or style, please contact our customer support team to arrange for an exchange. Exchanges are subject to availability, and we will do our best to accommodate your request.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact us at info@shobhashipping.com. Our customer support team is here to assist you and ensure that you have a positive shopping experience with Shobha Shopping.
